COVID-19 Update

Covid-19 patient protocol for in-office visits

South Texas Orthodontics is excited to announce we will be reopening our offices! In light of concerns regarding the spread of Covid-19, we want to reassure you that our team at South Texas Orthodontics is committed to providing a safe environment for our patients and our staff. We have some new policies in place to ensure the safety of our patients, doctors and staff, please watch the video above for in-office visit protocol.

APPOINTMENT TIMES:

Please note, scheduled appointment times may be adjusted to accommodate for our new in office procedures. If you have a scheduled appointment and are uncomfortable or not willing to comply with our new procedure, please text 210.493.6067 to reschedule.

BEFORE YOUR APPOINTMENT:

Brush your teeth before you leave home and please bring your mask and sunglasses.

WHEN YOU ARRIVE:

Stay in your car and text 210.493.6067 with the patient's name and location. Once we text you back to confirm, you make come to the front door.

WHEN YOU ENTER:

Proceed to the touch-less hand sanitizing station and sanitize from your hands up to your elbows. After you sanitizer rinse your mouth with the rinse in the cup next to the sink.

We appreciate your patience and understanding as we navigate this new normal.


We’ve reopened our practice in accordance with CDC, O.S.H.A., and State Dental Board guidelines to responsibly resume seeing our patients for regular dental appointments and treatment. We want to assure you of the measures we take to maintain a clean and safe environment so you can continue to receive needed dental care without fear or concern. Our team has had additional training to ensure our processes meet or exceed sanitation and sterilization standards of care, and we have elevated our infection control procedures in response to this time of global concern. You can visit our practice with confidence, knowing we are taking additional measures to provide for the safety of our patients and our team:

  • 1) Elevated infection control standards including the thorough sterilization and disinfection of treatment rooms and instruments between each patient.
  • 2) Preemptive screenings – All patients and staff members will be screened and have temperatures taken upon arrival. Patients will be asked to complete additional health history information.
  • 3) Curbside check-in – All patients will be asked to come to the office door upon arrival for an appointment and wait for a staff member before entering the practice. It is important that appropriate steps are taken to minimize the number of people in our office and complete specific screening steps prior to entering, in accordance with CDC, state and O.S.H.A. regulations.
  • 4) Continued social distancing practices -- Once you check in for your appointment, please wait outside the office and we will text or call to let you know the team is ready to begin your appointment. Companions of patients will be asked to wait outside of the office during a patient’s appointment. One parent or guardian will be allowed to accompany a minor patient.
  • 5) Adherence to standard sterile healthcare environment protocols including hand hygiene, use of personal protective equipment (e.g. gloves, masks, face shields, eyewear), respiratory hygiene, sharps safety, safe injection practices (when applicable), sterile instruments and devices, and clean and disinfected environmental surfaces and common areas.
  • 6) Patients will be asked to wear a mask to their appointment if possible.

We understand your decision to visit us is personal one. Should you have any questions or concerns about your dental appointment, please do not hesitate to call us at (210) 493-6067. We are here to help.

Please review our COVID-19 Patient Screening Questionnaire Below Prior to Your Visit.

These questions will be asked upon arrival at our office. If you have a temperature greater than 100.4 at the time of your appointment, or if you answer yes to any of the questions below, your appointment will be rescheduled to a later date when it is safe for you to be seen. This is for the safety of our team and other patients. Please contact us with any questions.

Testimonial 1

“I highly recommend South Texas Orthodontics! The staff is always friendly, quick and professional. Thank you for your great customer service.”

~ Daisy A.

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Testimonial 2

“I LOVE this place! As an adult getting braces, I was unsure what to expect. My teeth look amazing and I owe it all to Dr. B and his awesome staff!”

~ Cassandra A.

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Testimonial 3

“My 11-year-old and I have consistently had a wonderful experience with South Texas Orthodontics. Dr. Jackson is calm, professional and very pleasant to work with. The front desk staff is attentive and always engaging. We will be starting our 2nd phase of braces soon and are confident that it will go just as well as the first time. I would highly recommend this practice for all your ortho needs!”

~ Gloria S

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Testimonial 4

“This is my 2nd time getting braces here! Love the doctors and staff! They are great at getting you in for last minute appointments and working with your schedule. They really care! Love this place!”

~ Gena S.

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Testimonial 5

“Our experience at South Texas Orthodontics has been wonderful! The staff were helpful, knowledgeable and now our daughter has a beautiful smile to show for it. I recommend this office and Dr. Bruchmiller to anyone needing braces/orthodontic work.”

~ Jared and Mylia R.

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Testimonial 6

“My son, daughter and I all got our braces done here with Dr. Jackson. Glad I went with Dr. Jackson! Everyone here is personable and makes you feel comfortable, even if you get a different assistant every time. Dr. Jackson explains to you what needs to be done and how she's going to do it to get the results that need to be achieved. I wouldn't go anywhere else!”

~ Michele G.

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